• For billing issues please Email City Hall

    The Water Plant Manager CANNOT assist you with billing issues

Think there is a problem with your bill?

If you think your bill is incorrect:

  • Look at your last bill and compare it to the current reading on your meter.
  • If the current reading is less than your bill then please call us.
  • If the reading is higher, look at the red triangle on the meter. If all the water in the house is off and the triangle is spinning you have a leak.

If you think you have a leak: If the house has a turn off at the outside of the house, turn it off and see if the triangle on the meter is still spinning. If the triangle is still spinning, the leak is on the service line that runs between the house and the meter. If not, the leak will be on a pipe, commode or a faucet. Don't forget to check your hot water heater. Any where water travels will need to be checked to find the leak.

Two things to remember: The meter can not read fast. A meter will only slow down it will not speed up. The only way a meter can turn is for the water to go through the meter and turn it. Also, if the meter is leaking on the city side, the water reading will not increase because the water will not be going through the meter.

For more information please Read the Policies & Procedures.

Water Quality Reports:

Please call Englewood Water and Gas Department for the current water and sewer rates.


Tap Fees $750.00 - 3/4" Meter
$750.00 - 1" Meter +10%
$750.00 - 2" Meter+10%
$900.00 - 4" Meter+10%
Bore $250.00
Deposit $150.00
Total Customers 1,431
Inside City 608
Outside City 823
Sewer Rate
Tap Fees Cost Plus 10%
Schedule 140% of Water Rate

Payment Information

Payment is due on 10th of each month. If the 10th falls on a weekend or a holiday. Payment is due by Noon the following business day without a penalty.

Need Energy Assistance?

Southeast Tennessee Human Resource Agency (SETHRA) may be able to help. SETHRA provides public transportation, emergency rent, utility assistance, weatherization assistance, low income heat assistance, commodities and emergency aid as funding permits. The transportation is provided to the public regardless of their income. All other services are designed for low income households. SETHRA is state and federally funded. Visit the SETHRA Website.


 Gregory Gordon
Water Plant Superintendent



Jordan Cass
Assistant Superintendent

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Town of Englewood | 111 South Niota Rd | P.O. Box 150 | Englewood, TN 37329
Office Hours are 8:00 a.m. - 4:30 p.m. Excluding Holidays and Weekends
Email the Town of Englewood | (423) 887-7224